React Native Support URL Setup: Complete Code Guide (2026)

🎯 What You'll Learn

• ✓ How to link support URL from your React Native app
• ✓ Code examples for opening external URLs
• ✓ Platform-specific configurations (iOS & Android)
• ✓ Testing support URL on both platforms
• ✓ App Store & Google Play submission checklist

📋 Prerequisites

• React Native 0.70+
• iOS deployment target: 13.0+
• Android minSdkVersion: 21+
• Basic knowledge of React Native Linking API

🚀 Quick Start: Get Your Support URL First

📱 Method 1: Basic Support Button (Recommended)

Install Dependencies

npm install @react-native-community/linking
# or
yarn add @react-native-community/linking

Create Support Button Component

import React from 'react';
import {
  TouchableOpacity,
  Text,
  StyleSheet,
  Linking,
  Alert,
} from 'react-native';

const SupportButton = () => {
  const supportURL = 'https://support-url-generator.com/your-app';

  const openSupport = async () => {
    try {
      const supported = await Linking.canOpenURL(supportURL);

      if (supported) {
        await Linking.openURL(supportURL);
      } else {
        Alert.alert(
          'Error',
          'Unable to open support page. Please contact [email protected]'
        );
      }
    } catch (error) {
      console.error('Error opening support URL:', error);
      Alert.alert(
        'Error',
        'Something went wrong. Please try again later.'
      );
    }
  };

  return (
    
      Contact Support
    
  );
};

const styles = StyleSheet.create({
  button: {
    backgroundColor: '#007AFF',
    paddingHorizontal: 24,
    paddingVertical: 12,
    borderRadius: 8,
    alignItems: 'center',
    justifyContent: 'center',
  },
  buttonText: {
    color: '#FFFFFF',
    fontSize: 16,
    fontWeight: '600',
  },
});

export default SupportButton;

Usage in Your App

import SupportButton from './components/SupportButton';

const SettingsScreen = () => {
  return (
    
      Settings

      {/* Other settings */}

      
    
  );
};

📧 Method 2: Email Support Integration

If you want users to contact you via email:

import { Linking } from 'react-native';

const EmailSupportButton = () => {
  const sendEmail = () => {
    const email = '[email protected]';
    const subject = 'App Support Request';
    const body = 'Please describe your issue here...';

    const url = `mailto:${email}?subject=${encodeURIComponent(subject)}&body=${encodeURIComponent(body)}`;

    Linking.openURL(url).catch(err =>
      console.error('Error opening email client:', err)
    );
  };

  return (
    
      Email Support
    
  );
};

🔗 Method 3: In-App Browser (Optional)

Open support page within your app using react-native-webview:

npm install react-native-webview

import React from 'react';
import { WebView } from 'react-native-webview';
import { SafeAreaView } from 'react-native';

const SupportScreen = () => {
  return (
    
      
    
  );
};

export default SupportScreen;

⚙️ iOS Configuration (Info.plist)

Add URL scheme support to your ios/YourApp/Info.plist:

<key>LSApplicationQueriesSchemes</key>
<array>
  <string>https</string>
  <string>http</string>
  <string>mailto</string>
</array>

🤖 Android Configuration (AndroidManifest.xml)

Add intent filters to android/app/src/main/AndroidManifest.xml:

<manifest>
  <queries>
    <intent>
      <action android:name="android.intent.action.VIEW" />
      <data android:scheme="https" />
    </intent>
    <intent>
      <action android:name="android.intent.action.SENDTO" />
      <data android:scheme="mailto" />
    </intent>
  </queries>
</manifest>

✅ Testing Your Implementation

🐛 Common Issues & Solutions

📱 App Store Connect Setup

1. 1. Log in to App Store Connect
2. 2. Select your app → App Information
3. 3. Find Support URL field
4. 4. Paste: https://support-url-generator.com/your-app
5. 5. Save changes

🤖 Google Play Console Setup

1. 1. Log in to Google Play Console
2. 2. Select your app → Store presence → Store listing
3. 3. Scroll to Contact details
4. 4. Add both:
   • • Website: https://support-url-generator.com/your-app
   • • Email: [email protected]
5. 5. Save changes

🎨 Advanced: Custom Support UI

Create a more polished support screen:

import React from 'react';
import {
  View,
  Text,
  TouchableOpacity,
  StyleSheet,
  Linking,
} from 'react-native';
import Icon from 'react-native-vector-icons/Ionicons';

const SupportScreen = () => {
  const openURL = (url: string) => {
    Linking.openURL(url).catch(err =>
      console.error('Error opening URL:', err)
    );
  };

  return (
    
      Need Help?
      
        We're here to help you get the most out of our app
      

       openURL('https://support-url-generator.com/your-app')}
      >
        
        
          Visit Support Center
          FAQs and guides
        
        
      

       openURL('mailto:[email protected]')}
      >
        
        
          Email Us
          [email protected]
        
        
      
    
  );
};

const styles = StyleSheet.create({
  container: {
    flex: 1,
    backgroundColor: '#F2F2F7',
    padding: 20,
  },
  title: {
    fontSize: 34,
    fontWeight: 'bold',
    marginBottom: 8,
  },
  subtitle: {
    fontSize: 17,
    color: '#8E8E93',
    marginBottom: 32,
  },
  option: {
    flexDirection: 'row',
    alignItems: 'center',
    backgroundColor: 'white',
    padding: 16,
    borderRadius: 10,
    marginBottom: 12,
  },
  optionText: {
    flex: 1,
    marginLeft: 16,
  },
  optionTitle: {
    fontSize: 17,
    fontWeight: '600',
  },
  optionSubtitle: {
    fontSize: 13,
    color: '#8E8E93',
    marginTop: 2,
  },
});

export default SupportScreen;

🔒 Security Best Practices

• ✓ Always use HTTPS URLs (not HTTP)
• ✓ Validate URLs before opening with Linking.canOpenURL()
• ✓ Handle errors gracefully with try/catch
• ✓ Don't hardcode sensitive data (API keys, tokens) in support URLs
• ✓ Test URL accessibility before app submission

💡 Why Use a Pre-Built Solution?

📚 Related Resources

• → App Store Support URL Complete Guide
• → Google Play Support URL Requirements
• → 5-Minute App Submission Checklist

🤔 FAQ