๐ค No Website? No Problem!
You don't need a fancy website or web development skills to create a support URL for your app. This guide shows you 3 simple solutions.
Why Most Developers Skip Support URLs
We surveyed 1,000+ indie developers and found the top reasons they skip creating support URLs:
โ "I don't have a website"
47% of developers
โ "I can't afford hosting"
28% of developers
โ "I don't know HTML/CSS"
31% of developers
โ "It takes too much time"
19% of developers
The result? Their apps get rejected. Support URLs are required for both App Store and Google Play.
๐ฏ What You Need (Minimum Requirements)
A valid support URL must have:
- โ Publicly accessible URL (no login required)
- โ Contact information visible (email or form)
- โ Mobile-responsive (works on phones)
- โ Fast loading (under 3 seconds)
- โ Returns 200 status code (not 404 or error)
๐ Method 1: Free Support URL Generator (30 Seconds) โญ Recommended
Easiest Solution
Create a professional support page in 30 seconds. No coding, no hosting, no credit card.
What You Get:
- โ Instant support URL:
yourapp-name - โ Contact email button (opens user's mail app)
- โ Mobile-optimized design
- โ App Store & Google Play compliant
- โ Free forever (no expiration)
How It Works:
- Step 1: Enter your app name (e.g., "TaskMaster Pro")
- Step 2: Enter your support email (e.g., [email protected])
- Step 3: Click "Create" โ Done!
Your URL: https://support-url-generator.com/taskmaster-pro
โ Why This is Best:
- โข No technical skills needed
- โข Works immediately
- โข Used by 2,500+ developers
- โข 99.7% approval rate
- โข Never expires
๐ง Method 2: Gmail + Google Sites (Free)
If you prefer Google's ecosystem:
Step 1: Create Google Site
- 1. Go to sites.google.com
- 2. Click "Blank" to create new site
- 3. Name it: "[Your App Name] Support"
Step 2: Add Content
[Your App Name] Support
Need help? We're here for you!
For support, please email us at:
[email protected]
We typically respond within 24 hours.
App Store Link: [Your App Store URL]
Privacy Policy: [Link if you have one]
Step 3: Publish
- 1. Click "Publish" (top right)
- 2. Choose custom URL:
yourappname-support - 3. Click "Publish"
Your URL: https://sites.google.com/view/yourappname-support
โ ๏ธ Pros & Cons:
Pros: Free, Google-hosted, easy to update
Cons: Less professional URL, limited customization, requires Google account
๐ Method 3: GitHub Pages (For Developers)
If you know basic HTML or want to learn:
Step 1: Create GitHub Repository
- 1. Go to github.com
- 2. Click "New Repository"
- 3. Name:
yourapp-support - 4. Check "Add README file"
- 5. Click "Create"
Step 2: Create index.html
Click "Add file" โ "Create new file"
Filename: index.html
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>YourApp Support</title>
<style>
body {
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
max-width: 600px;
margin: 50px auto;
padding: 20px;
text-align: center;
}
h1 { color: #333; }
.email {
background: #007AFF;
color: white;
padding: 12px 24px;
border-radius: 8px;
text-decoration: none;
display: inline-block;
margin-top: 20px;
}
</style>
</head>
<body>
<h1>YourApp Support</h1>
<p>Need help? We're here for you!</p>
<a href="mailto:[email protected]" class="email">
Contact Support
</a>
</body>
</html>
Step 3: Enable GitHub Pages
- 1. Go to repository "Settings"
- 2. Click "Pages" (left sidebar)
- 3. Source: "Deploy from a branch"
- 4. Branch: "main"
- 5. Click "Save"
Your URL: https://yourusername.github.io/yourapp-support
โ ๏ธ Pros & Cons:
Pros: Free, full control, custom domain option
Cons: Requires basic HTML knowledge, setup takes 10-15 minutes
๐ Comparison: Which Method is Best?
| Feature | Generator | Google Sites | GitHub Pages |
|---|---|---|---|
| Setup Time | 30 seconds | 5 minutes | 10-15 minutes |
| Technical Skills | None | Basic | HTML knowledge |
| Cost | Free | Free | Free |
| Customization | Limited | Medium | Full control |
| Mobile-Friendly | Yes | Yes | Depends |
| Guaranteed Compliant | Yes | Likely | If done right |
๐ก Our Recommendation:
For 95% of indie developers: Use Method 1 (Generator). It's instant, compliant, and requires zero technical skills.
Use Method 2 (Google Sites) if you need more customization and have time.
Use Method 3 (GitHub Pages) only if you're comfortable with HTML and want full control.
โ After Creating Your Support URL
Add to App Store Connect:
- 1. Log in to App Store Connect
- 2. Select your app โ App Information
- 3. Paste URL in Support URL field
- 4. Save
Add to Google Play Console:
- 1. Log in to Google Play Console
- 2. Select your app โ Store listing
- 3. Paste URL in Website field
- 4. Save
๐งช Test Your Support URL
Before submitting your app:
- โ Open URL in incognito/private mode
- โ Test on iPhone and Android device
- โ Verify contact email is visible
- โ Click email link to test
- โ Check page loads in under 3 seconds
- โ Test on both WiFi and cellular
โ Common Questions
Q: Do I need a custom domain?
A: No! App Store and Google Play accept any working URL. You don't need yourapp.com.
Q: Can I use a social media profile?
A: No. Facebook, Twitter, or Instagram pages are NOT accepted. You need a dedicated support page.
Q: What if I don't have a support email?
A: You can use a free Gmail account. Create one specifically for app support.
Q: Can I change my support URL later?
A: Yes! You can update it anytime in App Store Connect / Google Play Console.
๐ Ready to Create Your Support URL?
No Website? No Problem!
Create your compliant support URL in 30 seconds
Create Free Support URL โโ No credit card โข โ No coding โข โ Free forever