Free vs Premium Support Pages
Not sure whether to use a free or premium support page for your app? This comprehensive comparison helps you make the right choice based on your needs and budget.
👀 See The Difference Yourself
At a Glance Comparison
| Feature | Free | Premium |
|---|---|---|
| Price | $0 | $1 |
| Setup Time | 2 minutes | 5 minutes |
| Store Compliance | ||
| Custom Text Editing | ||
| Contact Form | ||
| App Icon Display | ||
| Hosting Duration | 1 Year | 2+ Years |
Free Support Page: Complete Breakdown
✅ What's Included
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App Name Field
Display your app's name prominently
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Support Email
Clickable mailto: link for user contact
-
Mobile-Responsive Design
Works perfectly on all devices
-
SSL Certificate (HTTPS)
Secure connection included
-
Permanent URL
Non-expiring link for app stores
-
Store Compliant
Meets App Store & Google Play requirements
-
1 Year Hosting
Guaranteed uptime for 12 months
-
Instant Setup
Live in under 2 minutes
❌ Limitations
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No Custom Text Editing
Standard template only
-
No App Icon Upload
Text-based branding only
-
No Contact Form
Email link only
-
No Brand Customization
Default colors and fonts
-
Standard Support
Email support only
💡 Note: Free plan is fully compliant with app store requirements. The limitations are about customization and convenience, not compliance.
Premium Support Page: Complete Breakdown
Full Text Customization
Edit every word on your support page to match your brand voice
App Icon Display
Upload your app icon for instant brand recognition
Contact Form
Built-in form that delivers messages directly to your inbox
One-time payment of $1 • No subscription • Instant activation
Which Plan Should You Choose?
Choose Free If:
-
✓
You're an indie developer
Building solo or on a tight budget
-
✓
It's your first app
Testing the waters with app development
-
✓
You need quick compliance
Just want to meet store requirements ASAP
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✓
You're building an MVP
Validating idea before investing more
Choose Premium If:
-
✓
You're a professional developer
Building client or commercial apps
-
✓
Brand consistency matters
Your app has specific visual identity
-
✓
You want a contact form
Professional inbox delivery vs email link
-
✓
Your app is revenue-generating
Professional image impacts conversions
Conclusion
Both free and premium support pages are fully compliant with App Store and Google Play requirements. The choice depends on your budget, branding needs, and desired level of customization. Start with free and upgrade anytime - your URL stays the same!