What Is the Google Play Account Deletion Requirement?
Google Play's Data Safety policy requires that all apps that allow users to create an account must also allow users to delete their account and associated data. This requirement went into full enforcement on April 15, 2024.
From the Google Play Policy:
Apps that allow users to create an account must also allow users to request account deletion from within the app and on the web (if applicable).
Unlike Apple's requirement, Google Play allows a web-based deletion flow as an alternative to in-app deletion. You can link to a hosted account deletion page directly from your app or from your Play Store listing.
When Did This Become Required?
| Date | Event |
|---|---|
| May 2023 | Google announces upcoming account deletion requirement |
| December 2023 | Requirement takes effect for new apps |
| April 15, 2024 | Enforcement begins for all existing apps — existing apps without compliance risk policy violations |
What Happens If You Don't Comply?
- New app submissions: Rejected with a policy violation notice
- Existing app updates: Warning email sent; repeated non-compliance leads to app removal
- Data Safety form: You must declare whether users can delete data — if you can't, your form will be inaccurate
Google Play vs Apple: Key Differences
| Rule | Apple App Store | Google Play |
|---|---|---|
| Enforcement date | June 30, 2023 | April 15, 2024 |
| In-app required? | Yes — must initiate from within app | Preferred, but web-only is allowed |
| Web fallback? | No | Yes — a hosted deletion page is acceptable |
| Data deletion scope | Full personal data | Full account + associated data |
| Grace period allowed? | Yes (up to 30 days typical) | Yes |
How to Create a Compliant Account Deletion Page for Google Play
The fastest way to comply is to create a hosted account deletion page — a web page where users can submit their deletion request. You then link to it from your app settings.
Steps:
- Go to Account Deletion Page Generator
- Enter your app name, contact email, and verification method
- Copy your unique deletion page URL
- Add a "Delete My Account" option in your app's Settings screen linking to this URL
- Optionally add the URL to your Play Store listing's Data Safety section
Your page will include a form where users can submit deletion requests, which are sent directly to your contact email.
Updating Your Data Safety Form
After creating your deletion page, update your Google Play Console → Data Safety form:
- Under "Data deletion", select "Users can request that data is deleted"
- Enter your deletion page URL or in-app flow description
- Confirm the data types that will be deleted
Google uses this declaration to show a "Delete account" option in your app's Play Store listing page.
Checklist: Google Play Account Deletion Compliance
[ ] App has a "Delete Account" option accessible from Settings [ ] Deletion can be initiated in-app or via a linked web page [ ] Deletion covers account data, not just deactivation [ ] Data Safety form updated with deletion capability [ ] Contact email receives deletion requests [ ] Grace period (if any) is disclosed to the user [ ] Privacy policy mentions data deletion process
Common Mistakes
Mistake 1: Only offering account deactivation
Deactivation pauses the account but does not delete data. Google Play requires actual data deletion.
Mistake 2: Ignoring the Data Safety form
Even if you build in-app deletion, your Data Safety declaration must reflect this. An incomplete form can lead to policy warnings.
Mistake 3: No grace period disclosure
If deletion takes time to process (e.g., 30 days), users must be informed of this delay upfront.
Create Your Account Deletion Page Now
Generate your account deletion page — free →
Takes less than 60 seconds. Works for both Google Play and App Store compliance. Hosted URL included.
Also see: App Store Account Deletion Requirement | Account Deletion Page Generator